Frequently Asked Questions
New Patient Information
Welcome to Great Health and Great Care
We are dedicated to superlative patient care, and on making your experience as simple and seamless as possible. To get started, please review the information below. We look forward to partnering with you on your journey to a healthier, happier life.
We're Here to Answer Your Questions
Whether you have questions about treatment plans, costs, or schedule availability, our Client Concierge is happy to answer your questions. Call our office at (312) 766-7215 for a pre-consultation or schedule appointment online.
Your new patient consultation is designed to maximize your results. During this first visit, which may last up to two hours, we carefully listen to your needs and goals, review the results of your tests with you, and discuss treatment options. With a clear picture of the state of your health and your goals, we will customize a plan for optimizing your health and wellness.
Please note: A $150 deposit is required for any scheduled appointment, $250 for a Semaglutide appointment.
We ask for a 2-business day change or cancellation notice to avoid a cancellation fee. We understand things come up and will do our best to be flexible and understanding should a conflict arise. In return, we ask for your respect and consideration for our policies and scheduling.
New Patient Cheat Sheet
New to our clinic? Take a moment to learn what happens after your first appointment. Click here.
Parking is available at The One Magnificent Now Garage at 120 East Walton, Chicago, IL. Please bring your parking ticket into the office for us to validate. More Location Information >>
Forms of Payment
Payment and balances for all services is required at the time of service. We accept all major credit cards, cash, and personal checks.
Most cosmetic procedures and preventative/wellness services are elective treatments and are not covered by traditional insurance plans. In addition, our testing is often extensive, far outside what the traditional insurance carrier will cover. We do give you a superbill that you may submit to your insurance company if you so wish. We will do our best to work with you to persuade your insurance to cover these costs, but we will not spend hours battling it out with your insurance carrier. We are not affiliated with Medicare or Medicaid in any way.
Payment Plans and Financing Options
Regardless of your financial situation, you deserve to look and feel your best! That’s why we offer a financing opportunity for a variety of budgets. Please talk with our Patient Concierge.
We do not require a referral to see you as a patient. All you need to do is contact our scheduling specialist to arrange a new patient appointment. Although he does not accept insurance and is not a participating provider for any insurance or health plan including Medicare and Medicaid, the office can provide you with an itemized receipt form which may be submitted by you for insurance reimbursement consideration. This varies by payer and we suggest that you contact your insurance in advance in order to understand their reimbursement policy relative to our services.
No, we work for you the patient rather than the insurance company. We expect payment at the time of service for services rendered. Service fee is based on the actual time spent with the physician. Some patients may qualify for insurance reimbursement from their policy if they submit an itemized receipt that we can provide. Our services normally qualify for HSA reimbursement. We do not maintain staff to process insurance claims and requests.
Immediately following your initial consultation with one of our healthcare providers, you will be scheduled for your return visit (options include phone, video conference, in-office). A successful outcome from the style of healthcare we provide requires taking steps together to understand the factors contributing to your unique illness and to enable you to use your body’s own amazing ability to heal when it is allowed and assisted to do so. Most of our guests have been ill for a long time and recovery takes time. This type of care often necessitates course adjustments along the way. Any tests that are available at the time of your return visit will be reviewed with you at the time of that visit in order to assist in these care adjustments as appropriate. Since the Medical Board requires licensed provider authorization for many of the tests we recommend and to ensure that you receive accurate education about the nature of the test results, it is our policy to provide you test results at the time they are discussed with you by our providers or their assistants. This is consistent with the policy of most healthcare organizations. We realize that care costs are expensive and we make every effort to provide maximum value and limit costs whenever possible.
Doctor accepts patients from age one year to 100 years of age.
The costs of care are highly variable. We realize that much of the care you receive from us must be paid for out-of-pocket and we are very aware that this care is expensive. The testing and treatment recommendations we make depend on your own personal circumstances of illness.
Maximizing your health is an important investment in yourself, your life, and your future. Most cosmetic procedures and preventative/wellness services are elective treatments and are not covered by traditional insurance plans. We understand that everyone has a budget, and we know yours may not allow you the freedom to pay up-front for the care you need and deserve. To ensure your desired treatment fits into your budget, we offer a variety of financing options.
All fees are reviewed with you immediately after your consultation. You will have a complete picture of the cost of your customized program or procedure before you leave our office.
After we provide you with a quote, you can choose to pay every three months.
We offer the following payment options:
- American Express
In order to serve our patients, we require 2 business days prior to your appointment if you wish to reschedule or cancel. If you cancel with less than 2 business days notice without rescheduling, you will be charged a $150 late cancel fee. If you reschedule three or more times, you will be charged $150 fee.
Our clinic provides services in a consulting role. This means that we are only available for scheduled appointments during normal office hours. We request that you also have a primary health care provider selected for urgent care and after hour needs. Our office do not maintain an after hours answering service and we do not offer “on call” services.
Our providers recommend a variety of tests to help understand the root cause of your illness and how best to help you recover. Although we do not have a contractual relationship with any medical insurance provider, including medicare and medicaid, some of the tests we request may be reimbursable through your individual healthcare coverage. If this is important to you, please, consult with your payor before services are obtained to find out about coverage. We can provide documentation for you to submit upon your request. We are not staffed to obtain “prior authorization” for tests, treatments and services. Many of the tests and services our providers recommend are, unfortunately, considered to be “not standard” and therefore not reimbursable. Payment for some of the tests we obtain are payable to us at the time that they are ordered and other tests are billed to you by the third party laboratory performing the test. Fees paid to our organization for tests are not refundable. Some tests may be collected in our office while other tests may be submitted directly by you. You may be charged a specimen collecting and handling charge for tests we request. Some test samples are obtained through the third party laboratory performing the test(s).
Feel welcome to contact our office with any questions, we are happy to help you and address your inquiries and concerns.
This depends on how intensive a program you want and are willing to embark on. To help someone look 2 to 5 years younger is relatively simple. To help someone look, feel, and act 7 to 20 years younger is a more intense program that once started, you will not want to stop.
We intensely research all treatments prescribed, and our team uses many of them personally. Everything we do is focused on improving your overall health and reducing your risks of disease.
Since it took you decades to look older, you shouldn’t expect a credible program to make you younger and healthier overnight. Every patient is different; however, in our experience, you, your family and your friends will notice the difference within weeks to months.
Of course! In all cases, improving your health improves your medical condition. We take all health considerations into account when we evaluate and make treatment recommendations.
In general, your body's natural hormones begin to decline in your mid-20s and hormone imbalance symptoms frequently present by your mid-30s. Men and women often start replacing hormones as early as 35. If you are experiencing symptoms of hormone imbalance, it is best to seek testing and treatment as soon as possible. Delays in addressing hormone imbalance can affect future health and quality of life.
Health Insurance is primarily designed to prevent catastrophic financial burden in the event of a medical disaster. Unfortunately, insurance cannot pay for every treatment, every lab, every test, or every doctor. Most preventative/wellness services are elective treatments and are not covered by traditional insurance plans. As individuals, we are all responsible for choosing what we wish to pay for in our lives, including health and wellness. The investment you make in your health is the greatest investment you will ever make.
The cost per year varies depending on the degree to which you wish to invest in your own health and wellness. The annual spend per patient ranges between $6,000 and $50,000 per year.
Our patients come to us from all over the U.S. and the world. We use tele-medicine video chat for virtual appointments, which is especially useful for business execs on the go. We recommend that patients hold their initial consult in person, so we can focus on developing a personal relationship with you.
Integrative Medicine are medical specialties that concentrate on improving your current and future quality of life by reducing and delaying the signs and symptoms associated with aging.
- It is scientific. Integrative medicine diagnostic and treatment practices are supported by scientific evidence and therefore cannot be branded as anecdotal.
- It is evidence-based. integrative medicine is based on an orderly process for acquiring data in order to formulate a scientific and objective assessment upon which effective treatment is assigned.
- It is well-documented by peer-reviewed journals. As of this writing, the National Library of Medicine hosts more than 3,000 peer-reviewed articles on the subject of integrative medicine.
- It is taught at many prestigious universities.
- It is recognized by the American Board of Physician Specialties.
- It is not recognized by the American Medical Association.
Not near our Chicago office?
No problem, our Forum Health Chicago team is available to you no matter where you are.